Termos do serviço

Welcome to Snug Paws. By visiting our website and/or purchasing from us, you agree to the following terms.

1. OUR STORE

Snug Paws is an online store selling products for dogs, hosted on Shopify.

2. ORDERS

By placing an order you confirm that you are at least the age of majority in your country and that the information you provide is accurate. We may refuse or cancel an order, for example in case of a pricing error, suspected fraud or if a product becomes unavailable. If we cancel an order after payment, you will receive a full refund.

3. PRODUCTS AND PRICING

We make every effort to display product colours, sizes and details accurately, but slight differences may occur due to screen settings and manufacturing variations. Prices may change without notice. Lifestyle images on our website are illustrative and show how products may be used.

4. PAYMENT

Payments are processed securely through our payment providers. We do not store your full card details.

5. SHIPPING, RETURNS AND REFUNDS

Please see our Shipping Policy and Refund Policy for full details.

6. PRODUCT USE AND SAFETY

Please use all products as intended and supervise your pet when using toys, chews and accessories. Replace any product that becomes damaged.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Snug Paws shall not be liable for indirect or consequential damages arising from the use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product in question. Nothing in these terms limits any rights you have as a consumer under applicable law.

8. INTELLECTUAL PROPERTY

All content on this website, including text, images and logos, belongs to Snug Paws or its licensors and may not be copied or used without permission.

9. GOVERNING LAW

These terms are governed by the laws of Portugal, without prejudice to any mandatory consumer protection rules of your country of residence.

10. CHANGES TO THESE TERMS

We may update these terms from time to time. The version published on this page applies to orders placed after the update.

11. CONTACT

Questions about these terms? Email us at support.snugpaws@gmail.com.